Information we collect
We collect the information you provide during registration and application, including your legal name, date of birth, contact details, residential address and, for business customers, entity information such as legal business name, business address, EIN where required and authorized representative details.
For identity verification we collect government-issued photo identification and a selfie image. These documents are stored in private, access-controlled storage and are never placed in public storage.
How we use information
We use your information to verify your identity, evaluate and service your application, create and report your tradeline accounts, process payments, provide customer support and meet legal and regulatory obligations.
We do not sell your personal information.
Payment information
Card details are collected and stored by a PCI-compliant payment provider. NA-TEL DATA stores only provider tokens and non-sensitive metadata such as card brand and last four digits.
Data protection
We use encryption in transit, private storage for sensitive documents, role-based access control, session expiration, rate limiting and audit logging of staff access to customer records.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting customerservice@na-telinc.com or calling 1-844-463-7276 ext. 701. Certain records must be retained to meet legal obligations.
This document is managed through the NA-TEL DATA content system and can be replaced with NA-TEL INC's final approved legal text by an administrator without a code change.